Case Study - Setting Salesperson Budgets

Brief - Create Salesperson budgets using Store Budget, Rostered / Worked hours and a weighting factor according to the salesperson's role.

As part of a client's expansion of the store portal, they wanted to provide sales goals for their salespersons and a means to measure their accountability fairly for their sales as a contribution to the store sales budgets.

Acknowledging that a Salesperson's role impacts their relative contribution per hour worked to the overall Store Sales.

Some factors regarding sales contribution per hour worked may include:

  • Managers spend more time off the floor
  • Full Timers work during both peak and quiet times
  • Casuals and Part Timers are usually more focused on sales and work more often during the peak hours
  • Salespeople's role varied with some more sales and client focused

Prerequisites included:

  • Integration with the client's Time and Attendance (T&A) system
  • Clearly defined and well maintained Salesperson's roles extracted from the T&A system
  • Data integrity of the Rostered Hours used for a future forecast and Worked Hours used for historical measure.
  • Upload of a weighting attribute to be used against the salesperson's role

Outcome:

  • New calculations of a weighted (or rostered) hours worked
  • New Salesperson budget that rolls up to total the Store Sales Budget taking into account:
    • a standard weighting for each salesperson's role
    • their rostered hours for current week calculations
    • their actual hours worked for historical week calculations