How do I set up my tRS mobile app?

PRE REQUISITE

Please note that you will first need to be permissioned with the application first by contacting the support team at the Retail Score via email

support@theretailscore.com

The portal pages you have access to via your laptop will need to be enabled for mobile viewing first. The default and base mobile application covers the following reports

Dashboard
Mobile Headlines
Product Gallery
More can be requested through the Support Desk [support@theretailscore.com]

Overview

tRS Mobile is a web based application that changes the navigation and display of content to support smaller screens such as mobile phones. It is supported on both Android and Apple devices.

Summary Steps

The following are required to complete the set up access to your tRS Mobile App.

Portal Login via your laptop
Access the App installer
Apple (Add to home screen) or Android (Install the App on your phone)
Embed your credentials into your phone
Access and Navigate to your reports

Step 1 - Portal Login

Log into your tRS Portal via your laptop or PC

Step 2 - Access the App Setup

Click on your name to show the drop down and select the option
App Access QR Code

Input your work email registered with the tRS Application

Please note that if your email is not registered with tRS then you will receive an notification to contact support@theretailscore.com

Check your email for the code

Enter the code you were sent via your work email account

Please note that if your email is not registered with tRS then you will receive an notification to contact support@theretailscore.com

See example below:

Check and reenter your email or check with the tRS Support Team (email to support@theretailscore.com) to ensure your email is set up on the system for mobile access if the following error appears.

Step 3 - Install the App on your phone

Please note that there is a different set up step for Android vs Apple Devices.

In Summary

Android Users will use Chrome and click on the CONTINUE button
Apple Users will use Safari and SCROLL down to select the Share ICON to Add to Home Screen

3.A Apple Users

Please note

It is recommended Apple Users use Safari
Scoll down to access the Share Icon
Click on the Add to Home Screen option
Do not click on the Continue Button

3.B Android Users

Please note

It is recommended Safari Users use Chrome
Click on the Continue Button
This will install the app and create the app icon

Step 4 - Embed your credentials into your phone

From the portal click on your name and select

App Creds QR Code

Then point the camera to capture the qr code on your PC or laptop screen

Step 5 - Access and Navigate to your reports

Access the app