--- title: How to get connected to tRS description: This article will cover user steps required to set up access to all tRS Services (tRS Portal + Cubed) --- [Skip to content](https://fundamentals.theretailscore.com/knowledge/how-to-get-connected-to-trs#main-content) English Show submenu for translations [Customer portal](https://fundamentals.theretailscore.com/support-client-view?hsLang=en) ![mousemat.png\]](https://fundamentals.theretailscore.com/hs-fs/hubfs/mousemat.png?height=40&name=mousemat.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://fundamentals.theretailscore.com/support-client-view) - Go to theretailscore.com Go to theretailscore.com The Retail Score Fundamentals - There are no suggestions because the search field is empty. 1. [TRS Fundamentals](https://fundamentals.theretailscore.com/knowledge?hsLang=en) 2. [tRS Set Up](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en) 3. [01 Getting Started](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en#01-getting-started) # How to get connected to tRS ## This article will cover user steps required to set up access to all tRS Services (tRS Portal + Cubed) See the following link to create an account. - [New Users Request](https://fundamentals.theretailscore.com/knowledge/how-to-add-and-delete-users?hsLang=en) - [Forgot Password](https://fundamentals.theretailscore.com/knowledge/how-to-reset-your-password?hsLang=en) - [Lost Pivot Access](https://fundamentals.theretailscore.com/knowledge/how-to-reset-your-password?hsLang=en) ### Getting Started - New users will receive a unique welcome pack specialised to the user. - This welcome pack will request users to create a personalised password to gain access to the tRS Portal - This welcome pack will identify if the user requires, **tRS Cubed access** and direct users to the tRS Cubed Setup instructions under the ![](https://fundamentals.theretailscore.com/hubfs/image-png-Aug-28-2021-06-29-53-18-AM.png) icon once they have accessed the Insights Portal ![](https://fundamentals.theretailscore.com/hubfs/image-png-Jun-15-2023-04-44-01-5354-AM.png) **ATTENTION** - The tRS Cubed instructions are very important as they contain the **Users Unique tRS ID** - If a user resets their password, these instructions will need to be followed to update the password. **Note:** This unique id includes the entire TRS\\+Name example -  "TRS\\User.Name" It is important to note that all characters inside the " " are required to be included   ### Helpful Articles - [Forgot Password](https://fundamentals.theretailscore.com/knowledge/how-to-reset-your-password?hsLang=en) - [Lost Pivot Access](https://fundamentals.theretailscore.com/knowledge/how-to-reset-your-password?hsLang=en)   - [tRS Set Up](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en#main-content) - [01 Getting Started](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en#01-getting-started) - [02 How to Guide](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en#02-how-to-guide) - [03 Get Help](https://fundamentals.theretailscore.com/knowledge/trs-set-up?hsLang=en#03-get-help) - [tRS Insights Portal](https://fundamentals.theretailscore.com/knowledge/trs-insights-portal?hsLang=en#main-content) - [01 Getting Started](https://fundamentals.theretailscore.com/knowledge/trs-insights-portal?hsLang=en#01-getting-started) - [02 How To Guides](https://fundamentals.theretailscore.com/knowledge/trs-insights-portal?hsLang=en#02-how-to-guides) - [tRS Pivot4Power Users](https://fundamentals.theretailscore.com/knowledge/trs-pivot4power-users?hsLang=en#main-content) - [02 How To Guide](https://fundamentals.theretailscore.com/knowledge/trs-pivot4power-users?hsLang=en#02-how-to-guide) - [03 Get Help](https://fundamentals.theretailscore.com/knowledge/trs-pivot4power-users?hsLang=en#03-get-help) - [tRS Modules](https://fundamentals.theretailscore.com/knowledge/trs-modules?hsLang=en#main-content) - [01 General Ledger](https://fundamentals.theretailscore.com/knowledge/trs-modules?hsLang=en#01-general-ledger) - [02 Traffic Counters](https://fundamentals.theretailscore.com/knowledge/trs-modules?hsLang=en#02-traffic-counters) - [04 Google Analytics](https://fundamentals.theretailscore.com/knowledge/trs-modules?hsLang=en#04-google-analytics) - [tRS Admin](https://fundamentals.theretailscore.com/knowledge/trs-admin?hsLang=en#main-content) - [01 Getting Started](https://fundamentals.theretailscore.com/knowledge/trs-admin?hsLang=en#01-getting-started) - [02 How To Guide](https://fundamentals.theretailscore.com/knowledge/trs-admin?hsLang=en#02-how-to-guide) - [03 Get Help](https://fundamentals.theretailscore.com/knowledge/trs-admin?hsLang=en#03-get-help) - [tRS Case Studies](https://fundamentals.theretailscore.com/knowledge/trs-case-studies?hsLang=en#main-content) - [01 Analysis](https://fundamentals.theretailscore.com/knowledge/trs-case-studies?hsLang=en#01-analysis) - [tRS Archive Library](https://fundamentals.theretailscore.com/knowledge/trs-archive-library?hsLang=en) - [tRS Development Release Notes](https://fundamentals.theretailscore.com/knowledge/trs-development-release-notes?hsLang=en#main-content) - [Releases](https://fundamentals.theretailscore.com/knowledge/trs-development-release-notes?hsLang=en#releases) - [tRS Connect](https://fundamentals.theretailscore.com/knowledge/trs-connect?hsLang=en#main-content) - [01 About](https://fundamentals.theretailscore.com/knowledge/trs-connect?hsLang=en#01-about) - [02 Set Up](https://fundamentals.theretailscore.com/knowledge/trs-connect?hsLang=en#02-set-up) - [03 Getting Started](https://fundamentals.theretailscore.com/knowledge/trs-connect?hsLang=en#03-getting-started) - [tRS Planner](https://fundamentals.theretailscore.com/knowledge/trs-planner?hsLang=en) [![Chill listening crop-3](https://fundamentals.theretailscore.com/hs-fs/hubfs/tRS1-2.png?width=102&height=55&name=tRS1-2.png "Chill listening crop-3")](http://theretailscore.com?hsLang=en) theretailscore.com Help Center Copyright © 2026, the Retail Score